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Case study
IT Provider Auckland for Travvia
Travvia needed to ensure its IT systems and networks were appropriate for excellent customer service across Australia and New Zealand.
Case study
When technology meets the wilderness
Wilderness Lodge used to rely on a satellite connection to provide a connection to the world, but with frustrating data and speed limitations. Then BTG came along.
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Case study
Cloud-Based Care – Downtime Erased
A Tauranga based health provider had a communication problem. In fact, says their Chief Financial Officer, it was so bad the hard decision was made to post an apology on its website to explain that the phones did not work sometimes.
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Case study
Modernising Freightways phone system
Relevant information at the right time is critical for companies to help manage their business. Companies like Freightways, which provides a critical delivery pipeline throughout New Zealand, have never been more critical to consumers. As service expectations increase, new thinking is required to ensure they are met. Rapid access to information and customer data helps to drive that.
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