Relevant information at the right time is critical for companies to help manage their business. Companies like Freightways, which provides a critical delivery pipeline throughout New Zealand, have never been more critical to consumers. As service expectations increase, new thinking is required to ensure they are met. Rapid access to information and customer data helps to drive that.
Nationwide home builder Generation Homes switched to BTG as its managed IT service provider because BTG was willing to tailor solutions rather than force-fit the business into a standard box.
While generally people go through life trying to avoid explosions at work, RedBull Powder requires them and, clearly, is a task that needs plenty of focus. Worrying about support functions like IT isn’t always front of mind, so having a partner who does it instead is required.
A Tauranga based health provider had a communication problem. In fact, says their Chief Financial Officer, it was so bad the hard decision was made to post an apology on its website to explain that the phones did not work sometimes.